FAQ

Answers to the most frequently asked questions

Dry ice is carbon dioxide in its solid state at a temperature of -78.5°C. At atmospheric pressure it sublimates (passes from solid to gas) without releasing liquids.
No, dry ice is produced using CO2 before it is released into the atmosphere. To produce it, the CO2 is purified and liquefied. Furthermore, thanks to Dryce recovery plants, the ratio between dry ice produced and CO2 used can be considerably reduced.
No: for injuries, water ice or instant ice bags are generally used. Dry ice is too cold and can cause cold burns.
It can cause cold burns, asphyxiation in poorly ventilated environments and the risk of overpressure in airtight containers. Use PPE (gloves, goggles), work in ventilated areas and never seal in airtight containers.
Store in original containers or in non-airtight isothermal boxes in a ventilated location. Do not store in domestic freezers: they do not prevent sublimation and may be damaged or cause CO2 accumulation.
It depends on the insulation of the container. In good-quality boxes, the sublimation rate is approximately 5-10% by weight every 24 hours. Store in cool places away from sunlight.
The dosage depends on several factors. You can use the Dryce Shipping portal or contact us directly for specific advice.
Yes, but with quantity limits set by the carrier. Packaging must be correctly labelled and the quantity indicated in the transport documents.
Place them in hand luggage with a medical prescription. Use isothermal packaging with a gel pack appropriate for the total duration of the journey. If you use dry ice, check the airline's limits (usually 2.5 kg/person).
Phase Change Materials: substances that absorb or release heat by changing state (e.g. from solid to liquid) at a constant temperature. They are used in gel packs or plates to maintain specific temperatures (e.g. +2/8°C, -20°C).
Generally yes, if the device remains intact and is correctly reconditioned according to the instructions provided. If the bag breaks, the product should be isolated and removed, avoiding contact with eyes and mouth.
We offer compact (parcel) solutions from 3 to 70 litres and pallet solutions up to 1 m3. The packaging can maintain the temperature from 24 hours up to 5 days.
Yes, the entire range is developed with sustainability criteria. In particular, the PURE system offers recyclable paper-based packaging with ingredients that are safe for the environment.
In the domestic setting, gel packs go in general waste, while PURE Cool products go in paper recycling. Polystyrene (EPS) is 100% recyclable at dedicated platforms or, in small quantities, in plastics recycling (according to local authority rules).
It is a cleaning process that uses dry ice projected with air. It leaves no secondary residues (the ice sublimates) and is non-abrasive. Dryce offers machines both for sale and for hire.
Collection locations are: Milan (Cernusco s/N and Baranzate), Rome (Fiumicino), Bologna (Calderara), Naples and Pompeii.